Updated January 31, 2025.

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Before your appointment:

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- You'll receive a Health Reminder email 24 hours before every appointment just to check and see if you are feeling well and healthy enough to attend your appointment. We ask that if you or anyone in your home is sick in any way, please contact Sam directly by email or text to reschedule your appointment. The cancellation fee is waived if you are feeling unwell.  

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- Please attend appointments alone if possible. Exceptions will be made for people requiring assistance, family that may be learning how to assist you with treatment, or minors under the age of 18 years. Please make sure that all people attending the clinic are in good health. 

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- Please leave unnecessary belongings at home

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Upon Arrival:

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- As of January 6 2025, masks are required again in health-authority run facilities only, due to the prevalence of respiratory illnesses this season. While masks are currently not required in private clinics, I have chosen to restart wearing them again when I'm providing hands-on care, to keep myself and my immunocompromised clients healthy

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- I have plenty of masks on hand if you would also like to wear one​.

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- If you are early, please wait in your car until just before your designated appointment time, as there is no waiting area in the clinic space.​

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- Please sanitize your hands upon entering the clinic space. There is a washroom for your use if you prefer to wash your hands. 

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During Your Appointment:

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​- Cover your coughs/sneezes appropriately and sanitize your hands

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After Your Appointment:

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- Pay via contactless payment methods where possible. All receipts will be emailed to you directly

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- We will schedule your next appointment(s) at the end of the session

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- Please sanitize your hands before leaving the clinic​

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Other things I am continuing to do to keep everyone safe:

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- Adhering to physical distancing guidelines whenever possible within the treatment room and clinic space. 

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- I will be wearing a mask during the treatment session

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- There will be at least 15 minutes between clients to allow for thorough cleaning and disinfecting of treatment room, equipment, and all high touch points, using Health Canada approved cleaning products

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- There is an air purifier in the room that is running all day when I'm in clinic

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- Washing/sanitizing hands before and after every client encounter, and after cleaning, and more often throughout the day in general

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- Continuing to wash all sheets and towels in hot soapy water with oxygen bleach 

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- I complete a self-assessment every morning and I will not hesitate to cancel my day if I or my husband are feeling under the weather 

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